Hyatt Place New York City/Times Square

location, complimentary breakfast, the bed, the pillows.

Hotel location and staff were brilliant.

Excellent location. Closer to Time Square and NYC Bus Terminal and all restaurants etc. Good breakfast. Excellent support from the front office staff. Very friendly and supportive. Assisted us with late check-out, luggage keep till our departure after checking-out, loading to taxi, arranging tours.

The location

We chose to stay here as the price and location were perfect, although the reviews were mixed we decided to take a chance and we were so glad we did! The hotel is a stones throw from Times Square, Bryant park, Madison Square Garden and Fifth Avenue. Our room super clean, although it was small this is expected in New York however it was perfect for 2 of us but just bare in mind the size if you have lots of bags (we had 2 small carry on cases and a 25kg check in case and it was just enough room). Many of the reviews speak about the queues for the elevators however we only found ourselves waiting for one on 2-3 occasions and it was no longer than a minute or 2 wait which was absolutely fine. I can’t say the same for the breakfast queues as we did not make use of this service and decided to do our own thing in the city, however when passing through the lobby the queue didn’t appear to be overly long. The staff that we dealt with personally were super friendly and made sure we were looked after.